How Pamo Hub works
A simple process from your first quote to every order after it.
Before your first order
- 1
Request a quote
Tell us your products, sizes, marketplaces and expected volume.
- 2
Get your price list
We send base costs per product and confirm production and shipping times.
- 3
Order samples
Check quality, colours and finish with your own eyes before you list.
- 4
Top up & start
Top up your balance by USD bank transfer and send your first orders.
From order to doorstep
- 1
Send your orders
Upload a spreadsheet or share a Google Sheet with order details, personalisation and design files. API access is available for larger sellers.
- 2
We produce
Each order goes to the workshop that specialises in that product: metal, wood and acrylic, apparel, ornaments or embroidery.
- 3
Quality check & pack
Every item is checked against your design and personalisation before it is packed — in plain or branded packaging.
- 4
Ship & track
We ship worldwide and send tracking numbers back to you, ready to mark orders as shipped in your store.
Ways to send orders
- Spreadsheet upload (CSV or Excel)
- A shared Google Sheet we pick up from
- API access for larger volumes
- Design files by link, one per order line
What we send back
- Order confirmation and production status
- Tracking numbers for your store
- Photos for problem orders
- A statement of every charge to your balance
Simple prepaid billing
Your price list
Base cost for each product and size you sell, agreed up front.
Prepaid balance
Top up your Pamo Hub balance by USD bank transfer whenever you need.
Clear statements
Each fulfilled order is deducted and listed, so you always know what you paid for.
Frequently asked questions
Who is Pamo Hub?
Pamo Hub is the fulfillment service of Pamo Ecommerce & Technology Company Limited, a Hong Kong company. We work with specialised production workshops to make and ship custom products for online sellers.
Is there a minimum order?
No. You can send a single personalised order. Volume pricing is available once you send orders regularly.
Which products can you make?
Metal signs (with or without LED), laser-cut and engraved wood, UV-printed acrylic, apparel such as T-shirts, hoodies and sweaters, ornaments, decals and stickers, and embroidered items. If you need something else, ask us — we can often source it.
How do I send orders?
Most sellers upload a spreadsheet or share a Google Sheet with order details and design files. API access can be set up for larger volumes.
How do I pay?
You receive a price list for your products, then top up a prepaid balance by USD bank transfer. Each fulfilled order is deducted from the balance and listed on your statement.
How long do production and shipping take?
It depends on the product and destination. We confirm production time and shipping options for each product in your quote, and plan extra capacity for the holiday season.
Can I order samples?
Yes. We recommend ordering samples of every new product before you list it.
Can parcels carry my brand?
Yes. Packing slips, inserts, labels and gift boxes can carry your brand instead of ours.
Get a quote for your products
Tell us what you sell and roughly how many orders you expect. We reply with prices, production times and sample options.
- Price list for your exact products and sizes
- Production and shipping times per destination
- Sample orders before you list